Delete your FORMA PRIME account

FORMA PRIME is operated by Exsov OÜ, registry code 16300767, Estonia.

Delete in the app

1. Open FORMA PRIME and go to Profile.
2. Open Settings.
3. Tap Delete account.
4. Review the subscription notice and confirm deletion.

The account and associated user data held by FORMA PRIME are deleted. This action cannot be undone.

Request deletion by email

If you cannot access the app, email support@formaprime.app from the address linked to your account. Use the subject "Delete my FORMA PRIME account". We may ask for information needed to verify ownership. Verified requests are completed within 30 days.

Data that is deleted

• Account identifiers, linked email, name, authentication links, app sessions and push tokens.
• Nutrition, goals, body measurements, workouts, progress and user-created content held by FORMA PRIME.
• Trainer connection, permissions, assigned workouts, meal plans and user-specific messages.
• Usage limits, app events, AI feedback reports, game and leaderboard records associated with the account.
• The link between the account and its Store subscription status.

Data that may be retained

Limited payment, accounting, anti-fraud and audit records may be retained for the period required by law or needed to protect legal rights. Where a record must remain, the deleted client's app identity is removed or irreversibly anonymised. Retained records are not used for marketing.

Apple, Google and RevenueCat may separately retain Store records under their own legal and platform obligations. Deleting the FORMA PRIME account does not cancel an active Store subscription. Manage or cancel it separately in Apple ID or Google Play subscription settings.